Cashless Payments

From June 2012, St Antony's is introducing a new cashless system. Initially this will replace cash as a means of paying for meals through the Servery in Hall, but will later be extended to cover printing, photocopying and laundry.

Ready to get started? Then please proceed to the Upay website to put money on your account.

Want to know more? Then carry on reading.

What’s Happening?

A new cashless system is being introduced on Thursday 21st June. From 21st June onwards, College members will need to bring their University Card with them when taking lunch or dinner through the Servery in Hall. From 21st June onwards, members will be able to pay for their and their guests' meals using their University Card rather than cash. Members who charge meals to an allowance or to a budget code will also need to bring their University Cards with them in order that their meals can be put through the system. Guests would also have the option of paying by credit / debit card.

The Servery will continue to accept cash until Sunday 24th June. From Monday 25th June onwards, cash will not be accepted as payment, and either the University Card or a credit / debit card must be used. In order to claim the student rate, students must pay using their University Card. All payments made by credit / debit card will attract VAT.

What do I need to do?

If you intend to buy meals in Hall on or after Monday 25th June, then you must put money into your Upay account before Monday 25th June. You can do this by visiting the Upay website.

What options do I have for keeping my balance topped up?

You can manually make a one-off top-up of £10, £25, £50, £100 or £200 at any time.

You can set up an e-mail reminder to remind you when your Upay balance falls below £5, £10, £15 or £20.

If you prefer, you can set up an 'auto top-up' to automatically transfer money from your bank account to your Upay account when your Upay balance falls below £5, £10, £15 or £20.

For more information, please see the Upay website.

Can I see what I've spent?

You can view your current balance, a 'mini-statement' or a 'detailed statement'. You can set up Upay to e-mail you detailed statements automatically.

For more information, please see the Upay website .

Who is providing this system?

The new cashless system is being provided by Uniware Limited http://www.uniware.co.uk/. Uniware are on the University’s preferred suppliers list and 10 other Colleges / Departments are existing customers.

What will happen at the Servery?

The till operator will swipe your University Card through a reader and then will enter the items purchased into the till. If your meals are paid for by an allowance or a budget code, or you are a senior member who wishes to be batteled for the meal, then you will need to tell the operator where the meal should be charged to.

What happens if my University Card is lost, damaged or stolen?

 No money is actually stored on the University Card - rather it is used as an identifier that allows the till to deduct an amount from the balance in your Upay account. If the card is lost or stolen, you should mark your card as lost in the 'My Account Details' tab of the Upay website.  This will prevent anyone else from using your card at the Servery. You should also report the loss to the Registrar's Office registrar@sant.ox.ac.uk.

What about new members from overseas, who don’t yet have UK bank accounts?

New members will be alowed to go into credit for their first two weeks here, in order to give them time to set up a UK bank account.

Are further improvements planned?

We plan to add contactless readers to the tills over the Summer. New University Cards are now being issued with contactless technology. Returning members will be issued with new University Cards including this contactless technology.

'Wave and Go' will shortly be added as an alternative to using a conventional credit/debit card.

We plan to offer a mobile version of the Upay website in the future.

Once established, the cashless system will be extended to include photocopying, printing and laundry.

Further Queries?

If you have any queries about these changes, please contact Peter Robinson, the Domestic Bursar (domestic.bursar@sant.ox.ac.uk).