What to do in an emergency

The College Academic Office is open Monday to Friday from 9.00 am to 4.30 pm. Emails will not be monitored outside of this period. In the case of a welfare emergency, please contact the Lodge who will direct your query to the College Officer who is on call for emergencies.

Welfare Support

In addition to the support we offer at St Antony’s, there are a number of services available to provide support to you during your studies at the University and you will find useful information about them via the link below. 

Need support during university vacation?

All student welfare services remain open throughout the vacations, with some adjusted opening hours (listed on each service’s page). In addition, the university have put together a vacation welfare support page. 

In an emergency situation

Call 999 for:

The 999 line is available 24-hours a day, 365-days a year. Calls are free from landlines and mobile phones.

Always call 999 if, for example, someone is seriously ill/injured or a crime is in progress. Once you are connected to a 999 operator or call handler, they will ask you a series of questions to establish what is wrong. This will allow them to determine the most appropriate response as quickly as possible.

If you are in College, please let the Lodge know about any emergency situation. Call 84700 from an internal phone or +44 (0)1865 284700.

Important but non-urgent medical help or advice

You should call the National Health Service 111 phone service if you need medical help or advice but it’s not a life-threatening situation. The 111 phone line is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Call 111 if:

Important but non-urgent police help or advice

You should call 101 to report crime and other concerns that do not require an emergency response.

Examples of when you might need to call 101:

You should always call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.