Emergency support services

You can access these services 24 hours a day, 7 days a week.

Police, ambulance or fire service: 999

In the event of an emergency, call 999. If you are on the College site, please then notify the Lodge if you can (01865 284700) so they can direct the emergency services to your location when they arrive.

College Porters’ Lodge: 01865 284700

If you need urgent help or to report an urgent incident, you can go to the Lodge (at the Woodstock Road entrance of the College site) or call 01865 284700. The College has an ‘Emergency and Welfare Incident Protocol’. The Porters will activate this protocol if needed once an incident is reported. This includes contacting the College’s Welfare Team.  All our Porters are fully trained in first aid and will be able to signpost you to other emergency services as appropriate.

Samaritans: 116 123

Whatever you are going through, a Samaritan will face it with you.
If you are having a difficult time, or worried about someone else, you can get in touch about anything that is troubling you, no matter how large or small the issue feels.
Call 116 123 or visit www.samaritans.org.

Student Assistance Programme: 0800 228 3766

A free 24-hour helpline from Health Assured to support you through any of life’s issues or problems, including stress and anxiety, bereavement, relationship advice, counselling, exam worries and family issues.

Call: 0800 228 3766

Non-emergency help

For urgent (but non-emergency) medical or mental health advice, call NHS on 111 or visit 111.nhs.uk.

To report a crime or other concerns that do not require an emergency response call 101 or visit police.uk.